Security and Integrety of Computer Systems
- Backup and recovery of critical systems
- Offsite storage of your data
- Virus, Spyware and Adware Protection
- Network Security Checks
- Firewalls
- Email Security
- Anti-Spam
- Intrusion Detection
- Disaster Recovery
Network and Server Setup
- Purchase Assistance
- Installation
- Configuration
- Administration
- Upgrades
- Maintenance
- Backup
Remote Monitoring
- How do you make sure that your mission critical systems and applications are available?
- Let TechNet Computers provide remote monitoring solutions that allow live, real time system status reports and automatic alerts.
- Make sure when your system is having problems that help is already on the way.
Onsite, Phone and Remote Tech Support
In an Emergency
If you have an emergency, call us immediately. Tell the person who answers the nature of the emergency and you will be put in contact with the person who can best help at the time. Many problems can be solved over the phone. If not, we are able to come to your location (within the Greater Vancouver area only at this time) to solve the problem(s). Our contact phone number is (604) 299-1636. If you call after hours, plase leave a detailed message. Or you can send us an E-mail with your details and a contact phone number.
Non-Emergency
You are in luck. We are set up to help those clients who wish to reduce emergencies by providing many support plans that are tailored for various business models. Whether you are a nonprofit or a Fortune 100 company, we are set to provide many of the Information Technology services you need to gain that winning edge over your competition.
Feel free to call us, E-mail us. The best way for us to provide high level support is by knowing your company and any unique concerns you may have. We have a system designed to find out in minimal time where you are, where you are going, and what is a preferred plan for getting there. We can be with you every step of the way for planning, purchasing, installation/deployment, training, programming, and ongoing support. Many clients have us handle most all of these areas while others handle parts themselves. Our structure allows this kind of flexibility.
Proactive Service Plans and Preventitive Maintenance
TechNet Computers Inc offers Proactive Service Plans for your computer and networking peace of mind. What is Proactive Service? It's a unique program that helps prevent glitches, freezes, crashes and meltdowns before they affect your productivity. A dedicated Senior Network Engineer comes to your office at regularly scheduled intervals (determined by you) and checks to ensure everything is running as expected. We work with you to create a service checklist customized to your situation (check server/workstation health, log files, virus updates, data backup, firewalls, driver updates, software upgrades, security patches, etc.) We review the check list, check all your systems, fix potential problems and you are back at work, trouble free.
We also offer Remote Maintenance, Support, and Remote Network Monitoring. These services allow us to continuously run remote checks on the critical computers at your office and receive notifications on your systems' status and performance. As needed, we can log in to your system and run diagnostics or repairs remotely, from our office or other locations, saving you time and money by speeding response times and eliminating office visits.
TechNet Computers offers a wide range of maintenance service agreements to fit your needs, from once-a-quarter checkups to daily visits to an on-location staff consultant. With our Proactive Service Plans, you get a discount from our base rates, peace of mind that your IT systems are regularly checked and maintained, and the benefit of our entire experienced staff working for you.
Computer and Workstation Setup
We offer a full line of services geared towards your computer workstations or laptops. Some of the services we commonly provide include:
- Computer setup
- Software installation
- Data, email and profile migration
- Training
- Software and Operating System upgrades, patches and updates
- Computer troubleshooting and performance enhancement
- Network setup
- Internet and email setup
- Routine maintenance
- Antivirus, Spyware and Adware removal and protection
If we can, we help you over the phone. If this doesn't work, we'll come to your office and help you there. Our goal is to do what we need to do to make your computer problems disappear - on time and on budget.
Your Personal Techie 